Privacy policy

LUA AI LEARNING – PRIVACY POLICY 

1. Privacy Policy

This Privacy Policy applies to all of the products, services and websites offered by LUA AI LEARNING. Sometimes, we may post product specific privacy notices or Help Centre materials to explain our products in more detail.

In LUA AI LEARNING, accessible through the LUA AI LEARNING Android and IOS app, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by LUA AI LEARNING App and how we use it.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us

2. Online Payments

This online payment system is provided by LUA AI LEARNING. LUA AI LEARNING may update these terms from Ime to Ime and any changes will be effecIve immediately on being set out here.

Please ensure you are aware of the current terms. The country of domicile for LUA AI LEARNING is India.

3. Consent

By using our website and/or the mobile app, you hereby consent to our Privacy Policy and agree to its terms.

4. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked

to provide it, will be made clear to you at the point we ask you to provide your personal information.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, telephone number, the contents of the message and/or attachments you may send us, and any other information you maychoose to provide..

When you sign up for our mobile app, we may collect and process certain phone state information. This information is used solely for drop call based authentication purposes and to protect your account from unauthorised access. We do not store or use this data for any other purpose, and it is handled in accordance with our privacy policy.

5. Use of your personal information

We use the information we collect in various ways, including:

  • Provide, operate, and maintain our website and/or the mobile app
  • Improve, personalize, and expand our website and/or the mobile app
  • Understand and analyze how you use our website and/or the mobile app
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for
    customer service, to provide you with updates and other information relating to the
    website and/or the mobile app, and for marketing and promotional purposes
  • Send you emails, SMSes and WhatsApp messages
  • Use WhatsApp as a means of communication to provide updates and other
    information relating to the website and/or the mobile app, and for marketing and
    promotional purposes
  • Find and prevent fraud

6. Terms & Conditions

Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.

All payments are subject to the following conditions:-

The description of services of match making are specific to your need, when you log in with your unique password. Normally payment is required in advance (i.e. before you commence your activity).

All Fees quoted are in Indian Rupees. The MERCHANT reserves the right to change the fees at any time.

  • Your payment will normally reach the MERCHANT account to which you are making
    a payment within two working days.
  • We cannot accept liability for a payment not reaching the correct MERCHANT account due to you quoting an incorrect account number or incorrect personal details. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason.
  • If the card supplier declines payment the MERCHANT is under no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been deducted from your account.
  • In no event will the MERCHANT be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

7. Analytics Partners Privacy Policies

Third-party analytics servers use technologies like cookies, JavaScript, or Web Beacons that are used on LUA AI LEARNING App, which are sent directly to the end-users devices. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of different campaigns and/or to personalize the app/website experience.

LUA AI LEARNING App has no access to or control over these cookies that are used by thirdparty services.

8. Cookies & Web Beacons

Like other website/mobile app, LUA AI LEARNING uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website or screens in the app that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our content based on visitors' browser type and/or other information.

9. Children's Information

Our another priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

LUA AI LEARNING App does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

10. Public Forums

When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.

11. Security

LUA AI LEARNING is concerned about safeguarding the confidentiality of your Information.

We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our Application/Services/products/Website. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

12. Refund Policy

If the Customer once made the service fees, there shall be no entitlement to a refund of paid service fees.

13. Changes to our Privacy Policy

LUA AI LEARNING reserves the enIre right to modify/amend/remove this privacy statement anyIme and without any reason. Nothing contained herein creates or is intended to create a contract/agreement between LUA AI LEARNING and any user visiIng the LUA AI LEARNING website or LUA AI LEARNING mobile app or providing idenIfying informaIon of any kind.

14. DND Policy

If you wish to stop any further SMSs/email alerts/contacts from our side, all you need to do is to send an email:- info@luaai.in with your mobile numbers and you will be excluded from the alerts list.

Contact Details:
Phone : +917034366222
Email : info@luaai.in